|Customer RETURN Policy :-)|
We will give your money back on any unused or unworn returned item within 60 days.
Must be in original condition.
Email us at salesUK@orthotape.com with order# to request a return.
Need to Exchange an item? Simply fill out our form above for an PO#.
Give us 1-2 business days to get the PO#. Once you send us tracking of your returned item, we will be happy to send out the exchanged item free of charge. If you are kind enough to pay the return shipping, we will pay the shipping of the exchanged item for you.
If returning an item, please try your best not to destroy the packaging. We need to be able to sell it again if possible. If the packaging is damaged, please allow a 20% restocking fee to cover our losses.
*Please note that the customer must pay for return shipping.
*All items returned are subject to a 5% restocking fee.